Booking information

How to organise an on-site training course

The guidelines here relate mainly to booking on-site courses. If instead you want to know how to go about booking a place on a city-centre open course, please contact us directly by email or telephone.

Contact us to get more information

If you want to know more about a specific training course, then contact us directly by phone or email. This is an opportunity to find out more about each course we offer and to see if we can customize your course using - for example - local data. Also, if you have a specific training need in mind that doesn't appear to be addressed by one of our courses, then please let us know. We may be able to design something around your specific requirements.

How much will it cost?

One-day on-site courses cost £1,100+VAT. All expenses included (with the exception of NHS Shetland, NHS Orkney and NHS Western Isles, where we charge travel expenses on top). Two-day courses cost £2,200+VAT. We can train up to 12 participants, although experience has taught us that the optimum number for our training sessions is usually between six and ten. We will usually discount the price of a training course if you can fit in with our diary, thus saving us travel costs. This is usually a 5% or 10% discount. Contact us for details of these discounts. Places on open courses cost £300+VAT for one-day courses and £600+VAT for two-day courses.

Get a date in the diary

Book a date or dates with us. There are sometimes occasions when different organisations are trying for the same date so please try and do this as fast as you can. If you book a date provisionally and someone else then wants it, we will contact you first in order to give you 'first refusal'.

Get a purchase order number

In order to make the invoice process as smooth as possible, it helps a lot if we can get a purchase order number to quote on the invoice. Please obtain this as soon as you can. We will send you an invoice 30 days before the course takes place, with payment terms of 30 days.

Book a room for the training

You need a room that will be big enough to seat all of the participants comfortably round a meeting room table. Alternatively, if there is an IT training room facility that you can gain access to, then that will also work. The key thing is space. The more space the better. Our experience tells us that most IT training rooms in NHS premises are far from ideal in terms of ambience, space and group dynamics. It is nearly always better to book a normal meeting room or board room. And if you can arrange the room cabaret-style (even for small numbers), that usually works better.

Finalize the arrangements a week before the course is due to take place

We will contact you a week or so before the date of the course to make sure that everything is in place. If the room is in an obscure, hard-to-find location, please make sure you give us clear directions on how to find it.